Cookie saga continues

Our cookies got to a couple of friends and they were good, not perfect, but still delicious. It was a huge relief.

See, in my last post I mentioned that we tried a new way of packaging our cookies and weren’t sure how they would turn out. We didn’t want to fail, and more importantly, we didn’t want to disappoint our friends.

Really, our goal is to delight people with cookies and make their days, weeks, maybe even months. We want to put out the best cookie possible, not just in taste but in ingredients and experience. But then, we ran into fulfillment and shipping and logistics.

And our decision to change packaging made our minds go someplace dark. We had these terrible visions of the cookies being uneatable, off, wrong, bad. And then thinking they were going to friends like that sent shivers through us.

But that didn’t happen, at least with these two.

One friend, Adriana, in Frisco, Texas showed them on Instagram and storied about them. She was so excited and generous with how she spoke about them. It was all in Spanish, so I didn’t know how generous she was. But with my limited understanding that was very rusty and buried in the recesses in my mind from my two years of high school Spanish classes, I parsed out that the outcome was good. Later, she told us in a private conversation that she appreciated them and thought they tasted great.

Another friend, Dan, who lives in Washington State close to Seattle recommended our baked wares on Facebook and said some similarly kind and generous words. And he also gave some warm private words and very helpful feedback.

And what they both said about the condition of the cookies made us happy; but, more than that, we were relieved. It was like a huge boulder of worry that was on our chests was lifted after we got their feedback that the cookies traveled ok.

Now, we continue to wait. There are still many packages out there. And the surge of the virus is causing shipping delays with USPS; so, there’s that.

Waiting is one of the hardest things about life. It’s shrouded in uncertainty. These days are full of that. The expectations, fears, hopes all lie before us. And many of them are already set with nothing for us to do. And isn’t that the hardest part—the surrendering? It feels like an eternity. But it must be had and endured and experienced to do anything in life, especially something of consequence. It’s the suspenseful closing of one chapter before turning to the next. So here we are, as we turn the page, taking a pause, before the truth is revealed.

Regardless, we surrender to the outcome with prayer and expectation as others receive their boxes.

And as much as there is some pain in the waiting, there is also hope.

Stay well, my friends.

One last thought, we are open to any and all feedback. If you have some seriously negative thoughts, please send them our way. Of course we love the positive stuff too, but don’t hold back on the hard words. We need them, too.

As always, with love,
John


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